Home Case Studies West Coast Electricians
Electrical Industry Vancouver, Canada

West Coast Electricians: Live Chat Captures 225% More After-Hours Calls

Completed: August 2023
8 min read
Web Design, Local SEO +
225%
Call Growth
#1
Google Rankings
4.9★
Client Rating

The Challenge

Electrical company was missing after-hours emergency calls and weekend inquiries. Competitors with 24/7 chat were capturing business while they slept.

Our Solution

Implemented 24/7 live chat with AI-powered responses, created EV charger specialist section, developed safety guides, and optimized for after-hours booking.

The Results

  • 225% increase in total service calls
  • 40% of leads come from after-hours chat
  • 500+ EV chargers installed
  • #1 for "emergency electrician Vancouver"
  • NICEIC approved with 24/7 availability

Services Provided

Web Design Local SEO GMB Live Chat

Project Timeline

Month 1
Live chat implementation
Month 2
24/7 response setup
Month 3
EV charger content
Month 6
500+ EV chargers installed

Technologies Used

AI Live Chat After-hours Booking EV SEO Safety Guides

"We never miss another after-hours call. The live chat has been a game-changer for our business."

Sarah Mitchell

Sarah Mitchell

Operations Director, West Coast Electricians